Getting Help

The Technology Department has established specific channels through which you may request help:

  1. E-mail your request to: help@smes.org
  2. Leave a message on the help line at extension 697

Regardless of the method you choose, please remember to be as specific as possible about the nature of your problem. Describe your problem in detail. If you see an error message, please refer to it when you request help. The more information we have, the easier it will be to help you.

Additionally, please indicate whether your problem is a high priority (requiring attention within 24 hours) or a low priority.