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Printers
101
Most everyone has a
printer nearby but sometimes, that printer isn't doing what it's supposed
to be doing: printing! While there are certainly technical issues that
require complex servicing, most printer problems can be resolved by the
user. Here are a few easy troubleshooting tips designed to keep stress and
blood pressure levels at a reasonable level:
1) Feeding
Schedule: Just like people, printers need "food". This includes paper
in the printer and filled ink cartridges. Please check to make sure the
printer has both. If you need cartridges, visit the Bookstore with the
cartridge number. Keri Holden, Bookstore Lady Extraordinaire, can
get you a replacement.
2) Energy Level:
Printers don't do very well if they aren't plugged in properly. This
sounds pretty basic but make sure your printer is turned on. Next, there are
2 plugs you need to pay particular attention to: the end that goes into an
electrical outlet and the cord that attaches to your computer. Some printers have a 3rd connection - the blue
or gray network connection. You can unsnap each end and snap in again
firmly to make sure everything is connected properly.
3) Congestion:
Networks are funny things and sometimes, it gets backed up and
unresponsive. One of the most important things you can do on a weekly
basis is to turn your computer AND printer off, wait a few seconds, then
turn both on again. This will re-connect the computer-printer line almost
80% of the time and you'll hear the joyful sound of your printer producing print jobs.
4) Mistaken
Identity: Which printer did you print to? Did you notice? Did you
select your printer? Sometimes, we automatically push "print" without
realizing there may be more than one printer connected to the computer or
that the printer that's connected is the wrong model. I've been in the US
Lab and discovered lots of things in the printer here: tests, review
materials, email, assignments, etc. Be attentive to selecting your printer
of choice. Use the File > Print commands (or Ctrl + P) rather than the printer icon button
so you can choose which printer you send your job
to.
6) Time Outs:
Sometimes, when your printer isn't printing, it may be due to someone
"pausing" it or telling it to "print offline". You can easily check the
settings by going to your Start button > printers & faxes
> double click
on your printer to open it up > click on File or Document, and see if the
pause or offline command is checked. If it is, simply click on that
command and it will become unchecked. Close the printer box and your
printer should resume printing.
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