Training Opportunities

October

If you have questions or want to reserve a space, please email

         londa.posvistak@smes.org        

How To's

Help: Spelling It Out

You open the financial report and read, "Investments down, you lost money." What??? You turn the page over and examine the empty envelope hoping to find more information, but there isn't any.  This is a little what it's like getting a help message like "Printer doesn't work." or "I need help with my computer!". What, you ask, is a good help request? Here is a genuine request sent in by one of your co-workers:

     "The icon below for the printer disappeared and for some reason, I can’t print or at least nothing is coming out of my printer.
     When I check the printer window, it says “printing” but then soon it changes to ”deleting”. I did restart the computer, plug off the printer,
     and all the little tricks that I knew. But nothing seems to be working. Could you please help? My free blocks are A and F."

This request describes, in detail, what the problem is, what the user tried to do to resolve the situation, and what times are best for a technician to come by. Providing a little more information needn't take much time, and the extra information certainly makes things easier for technicians who are trying to resolve the problem.

Tech Tips: Doing Things McQuickly

Quick Shut-Down's

In a hurry? Hit ALT+F4 while you're in a program and you'll shut the program down. If you're at the Windows Desktop and hit it, you'll shut down your computer.

Closing Windows Quickly

Trying to prevent someone from  trying to read over your shoulder? Maybe you want to just clear your screen of all the windows you have up (without closing the programs) so you can access your desktop. To hide all open windows hold down the Window key + D. To bring it all back, Win Key + D again.

tips from worldstart.com

Free Clipart for Educators

Awesome Clipart for Educators offers educators FREE clipart, coloring pages, backgrounds, banners, fonts, icons, worksheets, wallpaper, and more.  Choose from categories such as animals, creatures, education, holidays, just to
name a few.  We have thousands of graphics organized in a simple, easy to use format - categorized by type and keyword.  Next time you need clipart - come to Awesome Clipart for Educators and see how easy searching for clipart can be!

http://www.AwesomeClipartForEducators.com

Video Tech Tips

Here's a great website for those of us who have visual or auditory learning styles. WorldStart.Com offers extremely easy video tech tips that take you step-by-step through a procedure. You can even choose to follow the instructions at the same time you're listening to the tech tip. Best of all, these tips are short (measured in seconds) and always accessible should you need a refresher. Tips include How to Check Hard Drive Space on Your Computer; What To Do When Your Homepage Has Been Changed on You; and Ways You Can Isolate a Web Picture From a Web Page.

http://imgsrv.worldstart.com/videotips/index.htm

Technology Assistance
If you need help with technology, call the helpline at ext. 697 or email help@smes.org .
               Provide as detailed description of the problem as you can, and include the best times for someone to come by.